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Who We Are and How to Contact Us

Eight Dragons Digital Pty Ltd, is a private company headquartered in Sydney, Australia, with additional offices in New Zealand, Indonesia, Thailand, Hong Kong, and the United Kingdom. For any inquiries regarding this Privacy Policy, please contact our data protection area at info@8ddigital.com.au.

Introduction

This Privacy Policy outlines how Eight Dragons collects and utilizes Personal Information and details the processing of the information we gather from or about you. It aims to present clear, transparent, and easily accessible information about our personal data processing practices. This policy is applicable to Eight Dragons Digital, our websites, and competitions/brand promotions.

Personal Information

Personal Information, as defined by the Privacy Act 2020, includes information voluntarily provided during registration, such as name, address, and telephone number. It also encompasses data obtained through website interactions, including responses to contests, demographic information, and browsing behaviour. Additionally, information collected through common internet technologies like cookies and web beacons, as well as IP addresses, is part of Personal Information.

Purposes of Use

We may share your information with our partners for advertising, marketing, and promotional activities. This includes direct marketing, data analytics, data linkage, and other related purposes. The information may be used to create insights, target campaigns, understand customer behaviour, and conduct data analytics activities.

Our Partners:

  • Equifax Australia
  • Axiom International
  • Smrtr
  • BuzzSaw Media

Device Information

Automatically collected data, including internet connection details, engagement with our site, and device information, is retained for 24 months from the date of collection.

Disclosure

We keep personal information confidential and only disclose it to third parties with your consent or as permitted by the Privacy Act 2020. Employees have limited access to information, and in case of contest wins, certain details may be published as per our Terms and Conditions.

Tracking Technologies that Our Marketing Emails Use

Performance tracking technology may be used in our emails to understand user engagement and improve communication.

Access, Complaints, Correction and Deletion of Personal Information

You can request access to, correction of, or deletion of your personal information by contacting us at info@8ddigital.com.au. We strive to protect personal information from misuse, interference, and loss.

Children’s Privacy

We do not hold information on individuals under 18, nor do we knowingly collect Personal Information from or about children under 18.

Data Storage

Our main databases are in Australia, but we also hold international data which is stored as required by laws governing respective countries, ensuring compliance with data protection standards.

Security

Personal information is held securely, however, user discretion in revealing personal information online is advised.

Data Retention

We retain personal information indefinitely for promotional purposes, legal obligations, dispute resolution, and rights enforcement.

Updates and Contact

This Privacy Policy may be revised, and the latest version is always available. For further information or inquiries, contact us at info@8ddigital.com.au or write to Eight Dragons Digital Pty Ltd, Unit 1/124 Missenden Road Camperdown, NSW, Australia 2065.